Contact/Booking
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For bookings or enquiries, please call or email us. Remember to include your Name, contact phone number and arrival and departure dates for your stay. We will respond to your enquiry as soon as possible.

Penguin Places

210 Church Street

Cowes Victoria 3922

Australia

Phone: 0408 704 702 (+61 408 704 702)

Email: penguinplaces@nex.net.au

Cancellations

Cancellations can be made 10 days prior to arrival. Cancellations within 10 days, will be charged in full. Whilst every effort will be made to re-let your booking, only the re-let portion will be refunded.

Payment Terms

We accept Visa, MasterCard or Bankcard and cash upon pick up of the keys. We regret we are unable to accept personal cheques.

Package dates attract a 50% deposit one month prior to booking or at booking date if booked within 30 days of arrival.

Security Deposit

Management may request for a security deposit (credit card imprint) prior to access to the property.

Check In & Check Out

Check in time: 2pm to 7pm (later by prior arrangement)

Check out time: 10am (Late check-out may attract hourly fee, please arrange with office at least twelve hours prior to check out date)